Yeah, I already shot them an email, hopefully they can fix it quick, the cross bolt issue bothers me the most, I'm not sure that can be fixed by tweeking it, I've owned some real nice German Sauer's with cross bolts and all of them closed flush with the receiver and there was certainly no play, you really can't count on it to lock anything if there is play. It seems that with the barrel installed the bolt can't close, so I think that is out of whack too. As long as I get one back in perfect order within 2-3 weeks I guess I'll be ok with it. Son is disappointed though, it was a birthday gift.