Author Topic: Grech outdoors  (Read 2188 times)

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Online Grendel

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Re: Grech outdoors
« Reply #15 on: June 26, 2017, 11:26:06 AM »
Tough deal. Not much you can do now except wait.
Corruptissima re publica plurimae leges - Tacitus

Inter arma enim silent leges - Cicero

I wasn't born in America, but I got here as fast as I could.

Offline Maple leaf

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Re: Grech outdoors
« Reply #16 on: July 07, 2017, 08:07:22 AM »
Sent email to grech lets see how long it takes before get answer as last email sent months ago never got any answer !!

Could you please give me an update on what is happening with my CZ 75 it has been with you since Feb 20th when sent to you?
It is going on 5 months now which is insane.
Going on 5 months for a warrenty sear spring which can be had from CZ USA within 2 to 3 days is taken up to 5 months.
Do you still have my gun as have paper work you signed for it ?
I have sent you a previous email months ago to which never received a response !
It would be nice going on 5 months to get an answer

Offline Maple leaf

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Re: Grech outdoors
« Reply #17 on: July 17, 2017, 11:05:01 AM »
Was shocked to receive an answer from email sent to grech

Our parts order is at the border right now. I cannot say for sure if the part is on the order until it arrives

 

Thank you,

Birgit-Ann
Did not mentioned part was ordered!!
Let's see what happens now?
I will wait 2 to 3 weeks before contacting them to see if sear spring has come in and how long it will take to repair gun?
If part has not been ordered or is not with shipment then will have to wait another 5 months to see if was ordered or if has come in!!!
Insane !!!!.
Like I said are you sure you want to buy a CZ IN CANADA??



Offline SI VIS PACEM PARRABELLUM

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Re: Grech outdoors
« Reply #18 on: July 17, 2017, 07:00:02 PM »
Was shocked to receive an answer from email sent to grech

Our parts order is at the border right now. I cannot say for sure if the part is on the order until it arrives

 

Thank you,

Birgit-Ann
Did not mentioned part was ordered!!
Let's see what happens now?
I will wait 2 to 3 weeks before contacting them to see if sear spring has come in and how long it will take to repair gun?
If part has not been ordered or is not with shipment then will have to wait another 5 months to see if was ordered or if has come in!!!
Insane !!!!.
Like I said are you sure you want to buy a CZ IN CANADA??

Well CANADA is your main issue. You could come down here. All you need do is slide across the border undetected and your home free. Wait! CANADA is the same way :(  Uh well at least we can get gun parts here.

Offline Maple leaf

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Re: Grech outdoors
« Reply #19 on: July 19, 2017, 03:51:37 PM »
Yes you are lucky to be living in the US.
The difference between CZ USA and grech is CZ USA  gives you the service you require.
Grech does not give a s--t about your gun or can tell you when parts will come in.
CZ is not a gun that is well sold as most buy US made guns as much more popular at gun club when look around.


Offline Maple leaf

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Re: Grech outdoors
« Reply #20 on: July 19, 2017, 07:17:39 PM »
Received a reply to my email today from grech. Wow shocked.

"Parts got her today and we are going threw them now and tomorrow."

Must be a s--t load of CZ parts if it takes two days to go threw them all?
If that is the case can you imagine how long grech will take to repair my gun !

I will be totally shocked if part is in that shipment as expect to be told. Oh sorry part was not shipped will have to reorder call us back in another 5 months!!!
No wonder some gun stores refuse to purchase CZ in there display counter.
Let's hope part is in and will take grech less than 5 months to fix my gun????

Offline armoredman

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Re: Grech outdoors
« Reply #21 on: July 22, 2017, 02:35:59 AM »
Egad. Well, according to theory they are starting....

Offline Maple leaf

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Re: Grech outdoors
« Reply #22 on: July 25, 2017, 12:26:15 PM »
We are going through the order as we speak I am seeing sear springs on the order we received.

 

Thank you,

Birgit-Ann

This is reply got today 6 days after received parts from CZ.
Hope they have right part and is in shipment ?
Now let's see what happens!
In my 6 month and counting.
CZ has got major problems in canada
Buy American guys don't waste your time.

Offline SI VIS PACEM PARRABELLUM

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Re: Grech outdoors
« Reply #23 on: July 25, 2017, 07:34:49 PM »
We are going through the order as we speak I am seeing sear springs on the order we received.

 

Thank you,

Birgit-Ann

This is reply got today 6 days after received parts from CZ.
Hope they have right part and is in shipment ?
Now let's see what happens!
In my 6 month and counting.
CZ has got major problems in canada
Buy American guys don't waste your time.

 :'( :'( :'( :'( :'( :'(
Canada is the major problem. Not their fault they have to jump through major hoops to import items into your liberal country!

Offline Maple leaf

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Re: Grech outdoors
« Reply #24 on: July 27, 2017, 12:18:49 PM »
Yes the liberials are the problem since trudeau got into power.
He is a real thirst trap.
BUT  I can have a sear spring sent to me from CZ USA within 48 hours
not 6 months.

Offline SI VIS PACEM PARRABELLUM

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Re: Grech outdoors
« Reply #25 on: July 27, 2017, 01:23:29 PM »
Yes the liberials are the problem since trudeau got into power.
He is a real thirst trap.
BUT  I can have a sear spring sent to me from CZ USA within 48 hours
not 6 months.
I understand that. I would order up some spare parts to keep on hand just in case. I just have to ask why the distributor you are dealing with (GRETCH) didn't just order one from CZ USA and fix your gun? Seems like they are lacking a bit as well in the customer care department.

Offline Maple leaf

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Re: Grech outdoors
« Reply #26 on: July 28, 2017, 08:28:30 PM »
The problem is grech can not order parts from the US. That's the way CZ set the warrenty centre up.
They (grech) have to place all parts coming out of the Czech Republic in order to get paid for warranty service.
Totally insane on behalf of CZ. I can order parts from CZ USA and get my gun fixed by a local gunsmith which would not be under warrenty.
So disorganized on behalf of CZ.
In the future will forget about warrenty crap and just order the parts fro the US and pay to get it repaired.
No worth the hassle and B. S.
So looks like part is at grech and will just wait to see how long it takes to replace sear spring.
Going on 6 months now without gun.
Unbelievable.
Are you sure you want to buy a CZ in canada? If so have another beer and read the problems with CZ and maybe you will change your mind.
It is a shame as I am sure this poor service will hurt sales.





« Last Edit: August 01, 2017, 05:57:29 PM by Maple leaf »

Offline Maple leaf

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Re: Grech outdoors
« Reply #27 on: August 14, 2017, 01:02:44 PM »
On july 25th after waiting almost 6 months of waiting you received the sear spring to be replaced on the warrenty service.
Can you please inform me as to when you think you will get to repairing said gun ?
It will be going on 7 months next week.

Let's see if get an answer and how long will it take to repair my gun after coming up to seven months.
Email sent to grech outdoors canada which is warrenty centre.
« Last Edit: August 15, 2017, 10:15:29 AM by Maple leaf »

Offline Maple leaf

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Re: Grech outdoors
« Reply #28 on: August 16, 2017, 05:40:53 PM »
After sending an email to grech outdoors canada to ask them since they think they received my sear spring when do they think I should receive my repaired gun back?
Never got an answer so today I called as getting fed up with grech outdoors canada.
After being put on hold for quite a while was told oh no we did not get the sear spring !!
7 months and they claim they can not get me a simple sear spring!!
They are so disorganized I really do not think they ordered it as can not believe CZ in Czech Republic after 7 months and counting would not a sear spring in stock which by the way is under warrenty service as only had the gun 4 months and less than 400 shots when gun broke and was told to send it to grech outdoors canada as is is guaranteed.
I mean if this is not fraud I do not know what is?
Discussing.
Can anyone give me advice as what should do next. As thinking of taking them to court.

Offline Tenbones

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Re: Grech outdoors
« Reply #29 on: August 16, 2017, 06:24:33 PM »
The first thing I would do is contact Grech and ask them to return your gun.  If they return it in a timely manner then I would chalk this up to lessons learned and have your gun repaired elsewhere.  File a formal complaint with CZ and if Canada has a department that deals with consumer fraud then I would file a formal complaint with them also.  Filing a lawsuit at this point would be relatively fruitless.  On the other hand, if they do not return your gun in a timely manner then, by all means, contact a lawyer and go after them. 

I don't want to make you feel any worse than you already do, but my gut tells me you may be in store for some further aggravation in trying to get your gun back.

Good luck!

 

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