CZ/DW service keeps impressing me. They almost over communicate, which makes me very comfortable that they'll repair the problem with my gun. It makes me want to buy their products even more than before. Here is the email I received notifying me that they received my 715 for warranty repair:
Return Authorization DWXXXXX has been received by CZ-USA.
Item: 01932 - DW 715 REVOLVER, 357 MAGNUM, 6
Serial Number: DWXXXXXX
Typical turnaround time is 4-6 weeks. Please allow us this time to concentrate on your firearm. You will continue to receive a weekly status update email until your case is complete.
Once your case is complete, you will receive an email from CZ-USA. Within 24 hours you will receive a tracking number email from FedEx.
Thank You for your patience,