Author Topic: HBI industries is awesome  (Read 955 times)

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Offline Silentblades

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HBI industries is awesome
« on: July 22, 2017, 10:25:56 PM »
Figured I would share in case some of you ever needed gear for your scorpion. So I got my new trigger shoe from HBI. As I was installing it I scratched it up. Completely my fault 100%. So I contacted HBI to see what color I could use to fill it. I was told since it's an anodize coating that it would be hard to match.

Some had tried a red marker but it would still not be perfect. I was asked by HBI if I wanted to replace it. I said nope I didn't feel it needed to be replace especially by them since it was my fault. I thanked them for the offer but I could live with it.

Fast forward to this morning I received an email with a tracking number. They are sending me a replacement anyway. That right there is crazy insane customer service. I will never forget this and I will recommend HBI industries to all that I can.

Thanks for reading.

And a big thank you to HBI industries!
« Last Edit: July 22, 2017, 10:29:08 PM by Silentblades »

Offline SouthernScorp

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Re: HBI industries is awesome
« Reply #1 on: July 23, 2017, 01:07:13 AM »
I've been waiving the HBI flag myself. Had a pin walking problem on my handguard, sent me 2 replacement handguards and a hardware kit aswell :)
CZ Scorpion Evo S1 Pistol:

SLR Synergy Mini comp
SBT-EVO Brace
PMM Safety Levers
Dual HBI Prostock Charging Handles
Gearhead Mag Release
HBI Trigger Spring
HBI Delta Trigger
PMM QD Front & Rear
Magpul MS1 + QDs
Holosun HS515cu on ADM low mount
Vendetta VP-17-A AFG

Offline Kenneth

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Re: HBI industries is awesome
« Reply #2 on: July 23, 2017, 01:25:46 AM »
I too will pretty much wait for HBi on anything Scorpion related.

They are setting a new standard for customer service.


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Online WaltherP99

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Re: HBI industries is awesome
« Reply #3 on: July 23, 2017, 06:05:33 AM »
Yep! HBi is second to none!

Wish they would start working on some BREN stuff for the future...*HINT* *HINT*

Offline 007_Bond

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Re: HBI industries is awesome
« Reply #4 on: July 23, 2017, 08:34:19 AM »
Definitely gonna check these guys out now.

If I have a welded trigger pack, will I not be able to install this trigger and spring?

Offline Bobert

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Re: HBI industries is awesome
« Reply #5 on: July 23, 2017, 04:26:26 PM »
Definitely gonna check these guys out now.

If I have a welded trigger pack, will I not be able to install this trigger and spring?

Sure you can. I used a regular drill bit up thru the trigger guard. Took about 20 sec.
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Offline 007_Bond

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Re: HBI industries is awesome
« Reply #6 on: July 23, 2017, 05:24:35 PM »
So what your saying is I still have to get rid of that solder joint / soldered screen before installing aftermarket trigger components?

Online John A.

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Re: HBI industries is awesome
« Reply #7 on: July 23, 2017, 05:43:25 PM »
If you have a welded bolt, you will have to mill/drill the screw out from the top of the trigger pack so you'll be able to unscrew it and remove the trigger pack from the grip housing.

Not all are welded.
When people ignorant of guns make gun laws, you end up with ignorant gun laws.

Online John A.

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Re: HBI industries is awesome
« Reply #8 on: July 23, 2017, 05:51:27 PM »
Forgot to add, HBI has been fantastic with me.

Not all companies are ran as well as the way they do theirs.

But all companies should be.
When people ignorant of guns make gun laws, you end up with ignorant gun laws.

Offline StrikeFace

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Re: HBI industries is awesome
« Reply #9 on: July 23, 2017, 08:17:07 PM »
I too have had an awesome experience with HBI ordering/customer service and their product quality.

They've taken the eh-okay Scorpion Evo and made it into one of the most fun guns I've ever owned.
Instructions:  Remain calm.

Offline HBi

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Re: HBI industries is awesome
« Reply #10 on: July 23, 2017, 08:40:09 PM »
Wow! Thank you all so much for the kind words! Reading this thread just reinforces how amazing our customers are. We are truly honored to have so many Scorpion owners running our parts professionally at work, competitively in club matches, and during weekend range sessions with family and friends. We are so blessed to have earned your business and if there is ever anything we can do to improve or make things better please just let us know. On the wall in our office:


Offline AZGlock21

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Re: HBI industries is awesome
« Reply #11 on: July 24, 2017, 02:30:12 PM »
When I realized that HBI is about 3 miles up the street from me I decided to try going up there instead of ordering online. They welcomed me in and showed me everything I wanted to see and hands on showed me how to install it. Great place, great people, and great products.

Offline Silentblades

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Re: HBI industries is awesome
« Reply #12 on: July 24, 2017, 06:21:04 PM »
When I realized that HBI is about 3 miles up the street from me I decided to try going up there instead of ordering online. They welcomed me in and showed me everything I wanted to see and hands on showed me how to install it. Great place, great people, and great products.


Make more Cz scorpion parts so I can buy them from you  :) muzzle brakes come to mind. Seriously though your company is great.

Offline SouthernScorp

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Re: HBI industries is awesome
« Reply #13 on: July 24, 2017, 10:11:43 PM »
When I realized that HBI is about 3 miles up the street from me I decided to try going up there instead of ordering online. They welcomed me in and showed me everything I wanted to see and hands on showed me how to install it. Great place, great people, and great products.

we have a potential spy here, why don't you bring something else there for replacement and see if you can sneak peek on any new projects in the r&d section and see what they got going on. just don't eat anything there or this might happen!

CZ Scorpion Evo S1 Pistol:

SLR Synergy Mini comp
SBT-EVO Brace
PMM Safety Levers
Dual HBI Prostock Charging Handles
Gearhead Mag Release
HBI Trigger Spring
HBI Delta Trigger
PMM QD Front & Rear
Magpul MS1 + QDs
Holosun HS515cu on ADM low mount
Vendetta VP-17-A AFG

Offline tattooo

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Re: HBI industries is awesome
« Reply #14 on: July 24, 2017, 11:07:53 PM »
They are a phenomenal company for sure.