I envy the excellent service that CZ-USA offers to the citizens of that fine land, those of us "Downunder" do not have an equivalent CZ-Australia. We don't have a number to call that gets us through to a human who will answer questions, offer advice and send free stuff in the mail. CZ is distributed by Winchester here. We have to go through our local firearms retailer who will contact the wholesaler, who will ask the manufacturer, who will ask for a form B109 (or whatever) to authorise the import of firearms parts into Australia....some months later we get to find out if that is actually the solution and prices are exorbitant. It took me nearly two years - yes, YEARS - to get a replacement for a broken extractor on a Rossi lever rifle through the local distributor (you can look them up if you are interested, they weren't). That is the reality of firearms ownership in Australia.